Question 1

How much does professional rug cleaning cost in the Bay Area?

Accepted Answer

Rug cleaning cost depends on the rug’s size, material (wool, silk, Persian, etc.), condition, and level of soiling. We provide fair, transparent pricing and offer free evaluations before starting any work.

Question 2

Do you hand wash rugs or use steam cleaning?

Accepted Answer

We hand wash all handmade rugs. Steam cleaning can damage fibers, cause color bleeding, and shorten rug life. Our controlled hand-washing process is safe for Persian, Oriental, wool, and silk rugs.

Question 3

How long does rug cleaning take?

Accepted Answer

Most rug cleanings take 5–10 days, depending on rug type and condition. Repairs or restoration may take longer. We never rush the process to ensure proper cleaning and drying.

Question 4

Can you remove stains and pet odors from rugs?

Accepted Answer

Yes. We specialize in deep stain removal, pet urine odor treatment, and spot cleaning using rug-safe solutions. While not all stains can be fully removed, we achieve excellent results in most cases.

Question 5

Do you clean delicate rugs like Persian, silk, or antique rugs?

Accepted Answer

Absolutely. We specialize in delicate, handmade, and antique rugs, including Persian, Oriental, Turkish, Moroccan, wool, and silk rugs. Each rug is cleaned according to its specific fiber and dye type.

Question 6

Do you offer rug repair services?

Accepted Answer

Yes. We provide fringe repair, reweaving, color re-dyeing, resizing, and structural repairs. Our repair services help restore both the beauty and value of your rug.

Question 7

Is rug pickup and delivery available in the Bay Area?

Accepted Answer

Yes. We offer convenient pickup and delivery throughout Mountain View and the greater Bay Area. Contact us to schedule a pickup time.

Question 8

Will rug cleaning cause color bleeding or damage?

Accepted Answer

No. We test dyes before cleaning and use color-safe, non-damaging methods. Proper hand washing prevents color bleeding, fiber shrinkage, and structural damage.

Question 9

How often should rugs be professionally cleaned?

Accepted Answer

Most rugs should be professionally cleaned every 1–3 years, depending on foot traffic, pets, and exposure to dirt. Regular cleaning helps extend rug life and maintain value.

Question 10

Why should I choose a professional rug cleaner instead of a carpet cleaner?

Accepted Answer

Carpet cleaners often use steam and harsh chemicals that can permanently damage handmade rugs. Professional rug cleaning uses specialized methods designed for delicate fibers and natural dyes.

Question 11

How do I get started or request a quote?

Accepted Answer

Simply call us for a free consultation. We’ll inspect your rug and explain the best cleaning or repair option before any work begins.

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